All products benefit from the right of withdrawal, for which the customer can use it, within 14 days following the date of delivery of the product to its return. The right of withdrawal can be exercised with reference to certain products and services indicated in art. 55, Legislative Decree 206/2005 (Consumer Code). The aforementioned code also provides that the user cannot exercise the right of withdrawal in cases of supply of certain goods and services including the following:
- To exercise the right of withdrawal, simply send the garments to the following address: Via dei Due Macelli, 53, 00187 Roma RM and a sheet with the following data: name, surname, order number, reason for return and IBAN if in cash on delivery was chosen as the payment method at the time of purchase.
- Goods without their original packaging, broken or tampered with.
- Returns charged to the customer
- For all purchases made on the jackson-roma.it website, there is the possibility of returning, refunding and / or exchanging the purchased item; if the purchase was made via Instagram and Facebook direct messages, however, it is only possible to change the product.